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FAQ

You have a question, we have the answer!

If you can't find what you are looking for here, please feel free to contact us!

  • What are your office hours?
    Our team is in the office Monday through Thursday, 9am to 5pm and Friday 9am to 1pm. Of course, if you call, text, or email outside of these hours, we will do our best to respond as quickly as possible, but it may not be until the next business day that we get back to you.
  • How do you bill for services?
    We will send you a digital invoice via email in about 2 days after your scheduled photoshoot or approved video. You can pay the invoice online or send a check, whichever is most convenient for you!
  • Are you the guys who drive those cool trucks around?
    Yep! You may have seen us, or our trucks, driving around town from shoot to shoot. Feel free to give us a wave next time you see us!
  • What real estate services do you offer?
    Photography, aerial/drone, videography, 360-click through tours, and listing pages. Please see our Real Estate page for more information and examples of our work.
  • What is your service area for real estate photos and video?
    We are located in Lincoln, NE, but are happy to drive to any location! Omaha, Beatrice, Grand Island, we'll do it all! For any location 10 miles or more from the Lincoln city center, we charge a travel fee of $1.25 per mile.
  • How many photos will I get?
    The number of photos will depend on the property, we do not have any restrictions or maximums and our pricing is never based on photo quantity. We will always give you all the photos you need to best represent the property in the best way possible.
  • What is the turnaround time on real estate photos and videos?
    We turnaround real estate photos in 1 business day. Therefore, if you book a shoot on a Tuesday, you will get your photos back Wednesday. If you book a shoot on a Friday, you will get the photos back on Monday. You get the idea 😉 If you are needing the photos the same day, we offer a rush fee for same day turnaround of $95. Please inquire at the time of booking to see if this will be available for the day of your photo shoot. Real Estate videos are delivered to you in 2 business days. 360 Click-through Tours are delivered to you in 2 business days.
  • How will I get my photos?
    When your photos are ready (next business day after your shoot), we will send you a link via email where you can download your photos. They will be sized and ready for MLS!
  • What are your prices for real estate services?
    Pricing for listing 6,000 sqft or less: Photo only shoots - $250 Video only shoots - $400 Photo & Video shoot - $550, if done together at the same time Total Bundle (photo, video, & 360 tour) - $700 Drone is included in all services at no extra charge if it is appropriate for the property (some properties do not need drone and some are in no fly zones!) We will travel outside of Lincoln for all our services! We charge a travel fee of $1.25 per mile for any location 10 miles or more from the Lincoln city center. Photos are delivered next business day. If you need a same day service, we offer a rush fee of $95 to return photos the same day as the shoot (please inquire at the time of booking to see if this will be available for the day of your photo shoot).
  • How long will the shoot take?
    Every session will differ based on the size of the property, however we have a pretty good idea for most shoots: Photos only - about 1 hour Video only - about 1 hour Photo and Video shoots - about 2 hours Total Bundle shoots - about 3 hours
  • How do I book a real estate shoot?
    Head on over to our BOOK NOW page to pick a date and time that works best for you and your client. We're also happy to get you scheduled over the phone or via text, 402-417-0678, or through email at team@altitudemotion.com.
  • What do you recommend for getting a property photo ready?
    We have created an awesome blog post that goes in depth on getting ready for a photo shoot. Read it here - How to Prepare for Listing Photos & Video But here is the nutshell version... The number one top tip: Declutter all rooms and countertops - hide or store "every day" items, such as toothbrushes, soaps, kitchen gadgets, food, shoes, clothes, magazines, etc. Here are some more great tips for getting ready for your listing photo shoot: Turn on all lights Open window blinds Turn off ceiling fans Hide garbage cans Close toilet seat lids Remove evidence of pets Make beds Hang towels neatly Remove cars from the driveway or front of the house Tidy the yard and garden spaces
  • Will you move items or help get the space ready?
    We are happy to help move some small items. However, we appreciate when a house is photo ready upon our arrival so that we can focus on doing our best work! We have created an awesome blog post that goes in depth on getting ready for a photo shoot. Read it here - How to Prepare for Listing Photos & Video
  • Who owns the rights to the real estate photos and videos?
    The real estate agent who ordered the photos will have rights to the photos or videos provided (but not for resale). Altitude Motion Media will retain ownership of the photos and may use them in marketing or other purposes.
  • What happens if my shoot is on a day when the weather is bad?
    Our photography and video services are ideal for most weather scenarios. We will make it look good! However, if you are concerned about the weather, please reach out to us and we are happy to discuss rescheduling. We will always add a blue sky to every exterior photo, guaranteeing nice skies no matter the actual weather. One thing we cannot do is fly our drones during rain or severe wind. If drone is required for your listing and the forecast is looking bad, give us a call or send us a text (402-417-0678) and we're happy to discuss and provide options!
  • Does the agent or homeowner need to be present at the time of the appointment?
    No, it is not required. However, we'd always love to see you! If the agent is not planning on being present, please be sure to let us know if there will be a lockbox or any special access codes or instructions. *Please note, if the house is occupied by tenants, the agent or the homeowner are required to be present during photo shoots.
  • Do you have lockbox access?
    Yes! We are connected to SentryKey and have access to those lockboxes.
  • Do you only work with real estate agents?
    No, we work with everyone! From real estate agents to FSBO sellers, to construction companies and Airbnb hosts. 
  • Is there a cancellation fee?
    Yes, if you cancel or reschedule within 24 hours of your appointment there may be a cancellation fee as that appointment can no longer be filled.
  • Do you photograph tenant-occupied spaces?
    Yes, we are more than happy to shoot at a home or apartment occupied by tenants! However, please note that the agent or homeowner must be present while our photographers are on site.
  • What are your prices for video production services?
    We shoot everything from event promos to marketing commercials and interviews. Every project is different! Let's talk! Give us a call, send us a text (402-417-0678), or write up an email (team@altitudemotion.com) and we're happy to discuss your project and provide a quote.
  • What video production services do you offer?
    ALL! EVERYTHING! YOU NAME IT! But really, we love video production and have a long list of projects we've done with past clients and ideas we have for the future. If you have ideas too, we'd love to talk! Contact us and we'd be happy to discuss your video project, 402-417-0678, or through email at team@altitudemotion.com. Check out our Video Production page for ideas and inspiration. We have worked on everything from product marketing, event promotions, interviews, and more!
  • How do I book a video shoot?
    We're happy to get you scheduled over the phone or via text, 402-417-0678, or through email at team@altitudemotion.com.
  • How can video help my business?
    In today's digital age, video has become an essential tool for businesses of all sizes. Video engages people across social platforms, sets companies apart, and helps to increase brand awareness. There are so many benefits! Whether you're looking to increase brand awareness, engage with your audience, or drive sales, video can help you achieve your goals. From small businesses, large businesses, independent contractors, you name it – we can help with interviews, product highlights, marketing promos, and more. Check out our Video Production page for ideas and inspiration.
  • What is included in your Podcast Services?
    · Consultation on preparing for your Podcast · Podcast episodes up to 45 minute maximum in final edited length, but we recommend 20-25 minutes when you are starting out. · 2 hours of on-site (we come to you) recording time (We arrive 30 minutes before) · Up to 4 people maximum (in-person) and 1 online/phone · Transcript of podcast for easy communication of desired editing · Full Editing (removal of bad takes, long pauses and unnecessary expressions like ‘um’, ‘like’, ‘you know’, etc.) · 1 music track to be used at the beginning and end of every episode (you choose from 2-3 options) · Consultation on internet hosting (including distribution to services such as Apple Podcasts, Spotify and more) · Video is not included, but can be added on for $150 per person per 2 hour session
  • How much does your Podcast Services cost?
    $950 per session plus a one-time $350 production setup charge. Our general thought is one session per month (4, 25 minute episodes), but that is flexible. We know every podcast is different, so let's talk! Contact us to discuss your podcast - 402-417-0678.
  • Couldn't I just make my own podcast?
    Of course, but are you sure you really want to? Let's talk this out... To create and produce your own podcast, you’ll need to: Research and purchase the tech involved (think mics, cables, video cameras, * * * etc.) Acoustically treat a space. ***** Learn how to record and edit. Do the editing (time consuming!). Research hosting options. Purchase a subscription plan. Distribute your podcast on the internet without any errors.*** That’s a lot. We’ve found that most working professionals either don’t have time to go through all these steps or simply don’t want to. It’s an absurd amount of work to do before you even get to the fun part! Hiring us is a much better alternative. With out experience, we do all the heavy lifting, which give you time to focus on the fun, making your connection with your audience so much better!
  • How will a podcast help my businesses or brand?
    Podcasts are a fantastic way for businesses to connect with their audience in a more relaxed and casual setting. By sharing stories, insights, and knowledge in an entertaining and engaging way, businesses can build a loyal following of listeners who appreciate their content and feel a connection to their brand. Additionally, podcasts can be a great way for businesses to establish themselves as thought leaders in their industry, while still being able to keep the tone light and conversational. With the ability to listen while driving, exercising, or doing other tasks, podcasts offer a convenient and enjoyable way for audiences to learn, be entertained, and stay up-to-date with the latest industry news and trends. Ultimately, podcasts are a great way for businesses to showcase their personality and connect with their audience on a more personal level, all while building brand awareness and achieving their marketing goals.
  • How long should a podcast be?
    We recommend somewhere in the 20- to 25-minute range. Most listeners want something brief and easily digestible. This also takes a lot of pressure off you to maintain interesting content for a prolonged period of time.
  • Can I create a custom Podcast package?
    Of course! We know that every situation is different, so we are happy to discuss options with you! Give us a call, 402-417-0678 or email team@altitudemotion.com.
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